Cancellation and Rescheduling Policy

ComputerTree makes every attempt to be flexible with regard to class cancellations and rescheduling. In an attempt to make sure that everyone enjoys a positive training experience, we offer the following cancellation policy:

Customer Cancellation Policy for Worldwide APPLE® Accredited Training:
1. Customer is entitled to full refund if written notice is received at least 14 days in advance of the class.
2. Customer is entitled to a full class credit if written notice is received at least 7 days in advance of the class.
3. Class credit must be used within 6 months of the date of the original class at another class offered by Training Center.
4. Customer is not entitled to a refund or class credit if less than 7 days advance written notice is given.
5. Failure to provide written notice at least 14 days in advance of the class obligates the Customer to pay the full price of the class.

Customer Cancellation Policy for Custom and General Course Graphics Training:
1. All requests for cancellations and rescheduling must be received 48 hours in advance of the start of class.
2. Requests must be submitted in writing to training@computertree.com and/or confirmed by calling
(336)768-9820.
3. Students are free to make substitutions at any time up to 48 hrs. prior to class, for another class of equal student rate.

ComputerTree Training Center Cancellation Policy:
1. Training Center reserves the right to amend or cancel the date, time and location of a Training class at any time, including replacing personnel who may be scheduled to deliver the Training. You will be notified of a class cancellation at least 48 hours in advance of the scheduled class. Rescheduling a class due to inclement weather will be indicated on our office telephone message at:
(336)768-9820.
2. In the event a Training class is cancelled by the Training Center, the Customer is entitled to a full refund.
3. Training Center shall not be responsible for any other loss incurred by Customer as a result of cancellation or amendment.

If you have any questions regarding our cancellation or rescheduling policies, please email us at training@computertree.com or give us a call at (336)768-9820